Privacy Policy

1. Our Privacy Commitment

At Eye Vision Center, we respect your privacy and are committed to protecting the personal and medical data you share with us. This Privacy Policy details how we collect, process, and secure your information when you place eyewear orders or book eye consultations.

2. Information We Collect

We collect necessary details to fulfill your services and orders, including:

• Contact details: Name, email address, telephone number, and delivery address within Rwanda.
• Optical data: Prescription details (SPH, CYL, AXIS, PD) and lens preferences submitted for custom eyewear.
• Appointment data: Schedule date, time, and patient notes for eye test bookings.

3. How We Use Your Information

Your details are used strictly to:

• Process, customize, and deliver your eyewear orders to your doorstep.
• Reach out via call or SMS to confirm your delivery coordinates and verify Pay on Delivery details.
• Coordinate bookings and eye care clinic consultations.

4. Data Security & Sharing

We do not sell or lease your personal information to third parties. Your delivery address and contact number are shared solely with our local dispatch and delivery agents in Rwanda for order fulfillment. We implement robust security controls to ensure your optical prescriptions remain confidential.